"Making Sure You Are Asking Why " with Paddy Thompson

Summary

In this episode, Paddy Thompson shares his insights on Negotiation, drawing from his experiences in HR consultancy and Policing.

He emphasises the importance of compromise, trust and effective communication in achieving successful outcomes.

The discussion covers various aspects of Negotiation, including the significance of asking the right questions, understanding motivations and the impact of honesty in Negotiations.

Paddy also addresses the concept of “dry promotions” and offers practical advice for Negotiating job offers.

Key Takeaways

  • Negotiation often requires compromise; both parties may not be perfectly happy

  • Building trust and rapport is essential for successful Negotiations

  • Asking questions can guide clients to realise their own needs and priorities

  • Unexpected outcomes can arise when the right product or service is offered at the right time

  • Money is often viewed as a hygiene factor in job satisfaction and Negotiations

  • Promoting individuals based solely on their job performance can lead to dissatisfaction

  • Understanding the motivations behind requests for promotions or pay raises is crucial

  • “Dry promotions” can be seen as unfair if responsibilities increase without corresponding pay

  • Key don'ts in Negotiations include closing your mind and failing to understand the other party's perspective

  • Dialogue is fundamental to effective Negotiation; the more you communicate, the better the outcome.

Key Quotes

"Money is a hygiene factor."

"Don't close your mind."

"Everything's about talking."



Listen to the full episode here


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"Take A Breather, You Don't Always Have To Answer On The Spot" with Elizabeth Hunt

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"Really Understanding What The Customer Wants" with Martin Lang